Last updated: April 2025
This policy explains how iKYC Limited (Jersey company number RC111217) and iKYC B.V. (registered in the Netherlands) (together, "iKYC", "we", "us") collect, use, and protect personal data. Our registered office is at Skylab, Floor 3, No. 3 The Forum, Grenville Street, St Helier, Jersey JE2 4UF.
We collect personal data you provide directly, including name, email address, telephone number, company name, job title, and details of the banking or financial requirement you submit via our website or by email. We may also collect information about your use of our website via Google Analytics 4, including IP address, browser type, pages visited, and session duration.
We use your personal data to assess and respond to banking enquiries, manage our client relationship, comply with our legal and regulatory obligations (including anti-money laundering requirements under the Proceeds of Crime (Jersey) Law 1999 and the Dutch WWFT), and to send occasional service-related communications where you have not opted out.
We process personal data on the basis of: (a) performance of a contract or pre-contractual steps at your request; (b) compliance with a legal obligation; and (c) our legitimate interests in operating and improving our advisory service. Where we rely on legitimate interests, you have the right to object.
We retain client files and associated personal data for ten years following the end of an engagement, in line with our AML obligations under Jersey and Dutch law and applicable professional liability standards. Website analytics data is retained for 26 months.
We do not sell personal data. We may share data with banks, asset managers, and custodians in connection with a banking placement, subject to appropriate confidentiality obligations. We use HubSpot (USA) as our CRM platform and Google Analytics 4 for website analytics. HubSpot processes data on our behalf under a Data Processing Agreement incorporating standard contractual clauses. Google Analytics 4 operates as an independent service; usage data collected is subject to Google's own privacy terms.
Our website uses Google Analytics 4. GA4 collects anonymised usage data to help us understand how visitors interact with the site. You may opt out of analytics tracking via your browser settings or by using the Google Analytics opt-out browser add-on. We do not use advertising or tracking cookies beyond GA4.
Under the Data Protection (Jersey) Law 2018 and, where applicable, the EU General Data Protection Regulation and the Dutch AVG, you have the right to access, rectify, erase, or restrict processing of your personal data, the right to data portability, and the right to lodge a complaint with the Jersey Office of the Information Commissioner (JOIC).
We maintain appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or destruction. Access to client files is restricted to authorised personnel on a need-to-know basis.
For any privacy-related enquiry or to exercise your rights, please contact us at richard@ikyc.com or write to us at our registered office address above.